What information do we collect?
We may collect, store and use the following kinds of personal data:
Any other information that you choose to send to us
How do we use your data?
We collect information about you for three reasons: firstly to process your order, secondly to provide you with information when you have given your consent (for example, if you have signed up for our newsletter) and thirdly, to deal with a query you have asked us to answer.
In order to provide you with our services and products, we may collect personal information about you from our websites, telephone conversations, emails, and written and oral communications.
How long do we keep your personal information?
We keep your personal data for no longer than necessary for a lawful purpose, such as processing a purchase (or for a reasonable period after the purchase so that we can process any claim or query). We will also keep your contact details for as long as we believe you wish to hear from us using those contact details.
You have the right to request a copy of the personal information we hold about you, to request inaccuracies to be corrected, to stop us processing your personal data, to lodge a complaint with the Information Commissioner’s Office. If you want to do any of these actions, please email firstname.lastname@example.org.
In common with many other website operators, we may use standard technology called ‘cookies’ on this site. Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. Our cookies enable us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our website. Our cookies also enable us to enhance your visitor experience by storing information about the products and services that you select between visits so that we can provide you with focused information each time you visit our website. Most browsers automatically accept cookies, but you can usually change your browser to prevent cookies being stored, however if you do turn cookies off this will limit the service that we are able to provide to you.
We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to us changes, for example if you change your email address or name, please amend your details by contacting email@example.com.